Corona Virus 19 Tips From City of Toronto

March 18, 2020

Dear Ward 24 Residents,

Residents are strongly encouraged to visit and for information.  Public Health’s information line & 311 are experiencing high call volumes which can be helped by getting the information you need online.

If you think you have 2019 novel coronavirus (COVID-19) symptoms or in close contact with someone who has, use Government of Ontario’s online self-assessment tool to determine if you need to seek further care or access testing

911 is for use in emergency situations, requiring response by Toronto Police, Toronto Paramedics or Toronto Fire Services only. Do not call 911 when seeking information about COVID-19 or city services.

Residents are strongly encouraged to visit and for information. The City’s website has a tool that can translate pages into 51 different languages, which is anchored at the bottom of every web page.

The City of Toronto is scaling back and/or modifying the delivery of all non-essential services until April 5 to prioritize critical services while safeguarding employee health. The full list of service impacts is available online:

Dr. de Villa is strongly encouraging all residents & visitors to self-isolate for 14 days upon arriving in Toronto from any country, including the United States. Public Health Ontario’s guidelines for self-isolation are available online:

The City’s website will be updated with information as we receive it, including service changes that involve meal programs, shelters, and drop-ins.

All my Best,