Good Afternoon Ward 24!
Here is what is being planned for this weekend across Toronto:
Identifying and addressing winter-storm-related ‘hot spots’
The City’s snow removal crews will be out in full force this weekend to plow and remove snow from residential roads, highway ramps, bridge decks, hospital routes and transit corridors across Toronto. Crews are also removing snow from Gerrard and Queen Street streetcar routes to keep Torontonians moving.
Please note that parking restrictions remain in effect to help prioritize safe and efficient snow removal.
School bus loading zone snow removal blitz
A school bus loading zone snow removal blitz took place overnight and continues throughout the weekend at schools across the city. As the storm lasted from Sunday into Monday, crews have had limited ability to address these areas sooner because this work needs to be done outside of school hours to ensure the safety of students.
Strengthening our on-the-ground response
Transportation Services, supported by additional staff from multiple City divisions, continues to strengthen field operations through internal and external surge deployments. A total of 150 surge staff are in the field today.
As of January 30 at 6 a.m., the City has removed 8,200 truckloads of snow. Some 82,000 tonnes of snow have been removed from 360 kilometres of streets, sidewalks, bike lanes and 120 bridges.
Parking restrictions and notice
While a Major Snowstorm Condition is in effect, parking is prohibited on snow routes.
Where possible, the City provides advance notice of snow removal operations, typically 24 to 48 hours, through:
· Temporary orange “No Parking – Snow Removal” signs placed in snowbanks
· In some cases, door-to-door notification by City staff
Once the Major Snowstorm Condition is lifted, parking may resume on snow routes provided no orange snow removal signs are present.
Residents are encouraged to continue reporting problem areas by calling 311 or submitting a service request online. These reports help crews identify locations where conditions have changed or where repeated clearing is required.
What residents can do to help
· Watch for temporary orange No Parking – Snow Removal signs on your street
· Clear snow from and around vehicles
· Move vehicles whenever possible
· Permit holders may park anywhere within their permit area during snow removal operations
· Stay well back from heavy equipment, which has limited visibility and maneuverability
Warming Centres and winter supports
The City’s Warming Centres remain open, providing a warm place for individuals to rest, access meals and get referrals to community services. Further programming is available through the Winter Services Plan. Spaces remain available.
All my Best,
Paul
The Latest 311 Statistics on Winter Storm Clean-up
Dear Ward 24 Residents,
Here are the latest statistics from Toronto’s 311 on the clean-up of last week’s huge snowfall.
January 31, 2026, 8:30 a.m. update:
311 is experiencing a reduction in call volumes as of now. End-of-day results from January 30 show continued stabilization, with total calls down 11% and winter service requests declining by 36%, though sidewalk snow clearing remains the leading driver and Davenport continues to be the most impacted ward followed by Toronto-Danforth, and Beaches-East York.
Currently 219 calls answered 95% Service Level.
~200 Service Requests Created (SRs)
From Jan 25 to Jan 30, Total Winter SRs 15,425 (52% Completed)
From Jan 15 to Jan 24, Total Winter SRs 9,451 (92% Completed)
Responsiveness & Service Levels – January 30th end of day
~4,400 calls received at 311 ( including tax line ) with a service level of 88% in the main line
~3,400 main line calls, 11% less compared to previous day (~430 calls)
~1,000 Tax, Utility Billing, and VHT calls
Average Speed to Answer of 34 seconds and Average Handle Time of 5:25 minutes
Service Requests, Inquires & Trends – January 30th end of day
~2,700 service requests created and ~3,100 General Inquires
~1,500 (55%) Winter related requests being Sidewalk Snow Clearing still at the top with 588 requests. Most impacted wards were Davenport, Toronto-Danforth, and Beaches-East York
52% of the winter service requests are completed for the requests created between January 25th – 30th
Property tax billing, vacant home tax, and utility bill payments are most of the general inquires.
160 winter SRs have been tagged as urgent, mainly from residents that cannot use their mobility device due to snow.
27 Bus Stops Snow Clearing were created. ~290 created since January 25th, 37% already completed.
Additional Service Information:
The contact centre experienced a shift away from Winter Operations and a strong concentration of Revenue Services calls, with ongoing activity in Solid Waste, Snow Clearing, Property Standards, and miscellaneous municipal inquiries.
Storm related impacts on Solid Waste continued during the day, specially on bin placement during snow accumulation.
If you have an area in your neighbourhood you are still concerned about, please contact 311, or my office at councillor_ainslie_C)@toronto.ca. You can also call at 416-396-7222
All my Best,
Paul
Here are the latest statistics from Toronto’s 311 on the clean-up of last week’s huge snowfall.
January 31, 2026, 8:30 a.m. update:
311 is experiencing a reduction in call volumes as of now. End-of-day results from January 30 show continued stabilization, with total calls down 11% and winter service requests declining by 36%, though sidewalk snow clearing remains the leading driver and Davenport continues to be the most impacted ward followed by Toronto-Danforth, and Beaches-East York.
Currently 219 calls answered 95% Service Level.
~200 Service Requests Created (SRs)
From Jan 25 to Jan 30, Total Winter SRs 15,425 (52% Completed)
From Jan 15 to Jan 24, Total Winter SRs 9,451 (92% Completed)
Responsiveness & Service Levels – January 30th end of day
~4,400 calls received at 311 ( including tax line ) with a service level of 88% in the main line
~3,400 main line calls, 11% less compared to previous day (~430 calls)
~1,000 Tax, Utility Billing, and VHT calls
Average Speed to Answer of 34 seconds and Average Handle Time of 5:25 minutes
Service Requests, Inquires & Trends – January 30th end of day
~2,700 service requests created and ~3,100 General Inquires
~1,500 (55%) Winter related requests being Sidewalk Snow Clearing still at the top with 588 requests. Most impacted wards were Davenport, Toronto-Danforth, and Beaches-East York
52% of the winter service requests are completed for the requests created between January 25th – 30th
Property tax billing, vacant home tax, and utility bill payments are most of the general inquires.
160 winter SRs have been tagged as urgent, mainly from residents that cannot use their mobility device due to snow.
27 Bus Stops Snow Clearing were created. ~290 created since January 25th, 37% already completed.
Additional Service Information:
The contact centre experienced a shift away from Winter Operations and a strong concentration of Revenue Services calls, with ongoing activity in Solid Waste, Snow Clearing, Property Standards, and miscellaneous municipal inquiries.
Storm related impacts on Solid Waste continued during the day, specially on bin placement during snow accumulation.
If you have an area in your neighbourhood you are still concerned about, please contact 311, or my office at councillor_ainslie_C)@toronto.ca. You can also call at 416-396-7222
All my Best,
Paul
June 2024 City Council Update
Advancing Indigenous Housing in Scarborough-Guildwood 4201 to 4203 Kingston Road and 120 Galloway Road. Gabriel Dumont Non-Profit Homes.
https://secure.toronto.ca/council/agenda-item.do?item=2024.SC14.5
I was pleased to see the application for affordable housing come before council this week. This project, a partnership between Gabriel Dumont Non-Profit Homes and the City, will deliver 68 new units for Indigenous residents in our community.
It’s exactly the kind of project we need to support – one that provides stability and opportunity while making good use of existing resources.
The focus on one and two-bedroom units aligns perfectly with local needs, and the commitment to sustainability is commendable. This infill development maximizes existing infrastructure and promotes sustainability, directly addressing the lack of accessible housing for Indigenous residents.
I fully endorse this project and am pleased that Council adopted the item on June 26.
Project Overview
- 4-storey building with 68 affordable rental units for Indigenous community managed by Gabriel Dumont Non-Profit Homes
- Mix of one-bedroom (79%) and two-bedroom (21%) units
- Funding endorsement: the project received Open Door incentives and $28M from Rapid Housing Initiative
- Existing 3-storey buildings with 80 units to be maintained.
The current project is an addition to the 62 Indigenous housing at 525 Markham Road in Ward 24.
As your representative, I am proud to be part of a council that prioritizes the well-being of all its citizens. I look forward to seeing the positive changes this project will bring and to continuing our work towards creating a city that is welcoming, inclusive, and full of opportunity. City of Toronto and Government of Canada supporting non-profit partners to rapidly deliver 260 new affordable and supportive homes in Toronto – City of Toronto
I want to thank Gabriel Dumont Non-Profit Homes, all my fellow council members, city staff, and the community members who have engaged with us throughout this process. Your input and support are invaluable.
Paul